help in a crisis
Ambulance, police, 999 or A&E at Heartlands Hospital
Out of hours Duty Worker,
0121 605 6060
Samaritans, 116 123
National Suicide Prevention Helpline: 0800 689 5652
Oasis Crisis Cafe, 6pm to 11pm,
7 days/week, 16 Faulkner Road,
B92 8SY
Duty Workers, office hours:
0121 301 4950 (Maple Leaf Centre),
0121 301 4800 (Lyndon Clinic),
0121 704 8007 (Solihull Social Care)
If you are in a mental health crisis or are worried that you may need help to avoid a
crisis, there are several options open to you.
If you’re in immediate danger or considering acting on suicidal thoughts, ring 999 for
an ambulance, or go to the A&E department of the nearest hospital where you can get
help from the specialist mental health teams working within the A&E service.
Oasis’s Crisis Cafe is also available, as are various duty workers at NHS mental health
services and Solihull Social Care.
If you need to talk to someone out of normal office hours then you can use our crisis
café service, open seven days a week and 365 days a year, from 6pm to 11pm at our
Faulkner Road building.
You can also call The Samaritans on 116 123 (free). It’s not just for people who are
suicidal, it’s for anyone who needs someone to talk to and available 24 hours a day.
The out of hours Duty Worker at Solihull Social Care can be contacted on 0121 605
6060
If you are being supported by one of the community mental health teams, then during
office hours you can ring and ask to speak to your CPN or social worker etc.
Lyndon Clinic can be contacted on 0121 301 4800, & Maple Leaf on 0121 301 4950
.
The duty worker can also be contacted for immediate help during office hours
(whether or not you are already supported by specialist mental health services) by
ringing 0121 301 4950 or 0121 301 4800 and asking for the duty worker.
There is also a duty worker at Solihull Social Care (all disabilities/issues) during office
hours on 0121 704 8007.
Our information service is also available for advice on getting emergency help (Monday
to Friday 9am - 5pm): 0121 742 4941 or 0121 743 4237; contact@solihullmind.org.uk