advice and information
Mon - Fri 9-30am to 5pm: email, phone, Messenger, face to face
See social support and crisis cafe services for support outside of the above
hours
No application process, may need appointments for face to face advice
OASIS can provide advice and information on mental health issues including
diagnoses, medication, talking treatments, coping strategies, support for
carers etc backed up by access to our other services for specialist support
around benefits, accessing services, financial advice etc – see our Practical
Help page. For additional sources of help and advice see below.
Information can be accessed in a variety of ways: phone, email, Facebook Messenger
and in-person at our main building in Faulkner Road.
Advice can be offered to those with a diagnosed mental health problem, or to those
seeking to maintain their mental wellbeing and to family, friends and carers of
someone coping with mental health issues.
Our staff aren’t qualified to make diagnoses or recommend a particular medication or
treatment, but we can offer information and guidance on particular diagnoses,
treatments or on what options may be open to you to help you understand or make a
choice on what is being offered to you by mental health professionals in the NHS and
elswhere.
Again, although our staff aren’t legally qualified, we can provide information on your
rights under the Mental Health Act, including sectioning, and guide you towards the
statutory advocacy provided under both this Act and the Mental Capacity Act.
We would always advise anyone to consult their doctor for help with mental health
issues, but we can provide information on whether our own support services, such as
counselling, might be appropriate, or on what other non-medical support is around, eg
support groups or specialist helplines/websites etc.
As mental health is as much a part of our lives as our physical health we are able to
provide information on mental wellbeing generally, not just on where medical or more
formal support is needed.
Our specialist outreach and benefits/financial advice service, including help with debt
(we’re registered with the Financial Conduct Authority for this) can help your mental
wellbeing by tackling the practical issues that can cause your mental health to
deteriorate.
Birmingham and Solihull Women’s Aid
Solihull Community Outreach: 0121 722 2142
solihull.admin@bswaid.org.uk
www.bswaid.org
0808 8000 0028
Support for women and children experiencing domestic violence and abuse.
Youngminds
Information, advice and support for young people experiencing mental health issues
and their parents
www.youngminds.org.uk
Information for armed forces veterans
https://businesscostsaver.co.uk/guide-for-veterans
Mind National Trans+ helpline, MindLine Trans+
Open Mondays and Fridays, 8pm-midnight. Tel: 0300 330 5468, calls are taken by trans
and non-binary volunteers.
The service delivered by Bristol Mind and Mind in Taunton and West Somerset, but is a
UK wide service.
Mind Infoline
0300 123 3393
other sources of help